Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 Kommentare
Claire Robinson
I would love it if you made scented drying sheets. My clothes smell great when I line dry them. However they lose a lot of their fragrance when using the tumble dryer. Even my partner has commented on this and he rarely notices anything 🤣
Andrea
New fragrances especially seasonal fragrances, something for Thanksgiving and I know you all are working on Christmas. Also an app would be absolutely great. Maybe a rewards program
Nicole
The product it quite thin, is there a way of making it thicker and allowing us to use less? I feel like my bottles go down very quickly compared to other brands I’ve used.
N Muriel
I would love to have a mini selection of fabric sprays to choose from so I could have and use with my mystery subscription
Steph
Having a recycle/return old bottles scheme – some of us have too many of the same bottle, or maybe aren’t fussed about rebuying a particular fragrance, etc. Save them from ending up in landfill etc. Points could be given for returned bottles.
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