Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 Kommentare
Alison Cox
Golden oud & sandals fabric sprays please 🙏
Christine Thompson
Would love the old white lids with the sealed spouts to be brought back! The new ones seem to leak during transit to the states. Otherwise, love everything ❤️
Alexandra Bennett
Some type of recycle scheme would be great or a way to send back empty bottles for points or something to further limit waste and reuse in some way possible thru the pipeline!
Linda
I find the considency of the conditioner varies. Sometimes it’s runny and sometimes it’s near the same consistency as the other big brands. Also, there is a lot of wasted space in the bottles. I remember you explained the need for the space before but the space seems to be bigger. I thought it might just be me but my friend uses T&A and said the same. It means there is more plastic going into the bin. Just my rambling thoughts lol.
Lusa
The new see through plastic tops are too flimsy causing the shampoo to glug out too fast when pouring into the drawer.
Please bring back the more sturdy white lids.
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