2 January 2024
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2023 was literally the beginning. We are just getting started. There’s been so much learned in just 6 months. In 2024 we take all those learnings you’ve given us, and all our future visions, to begin building a business that changes an entire industry! At the core of this is that we want to deliver above and beyond for the people who use our products!
First on our list is a 6* customer experience. 5* isn’t enough. We want the best customer experience for you, not just in the laundry industry, but in any industry! This covers everything from being constantly stocked, rapid responses, flawless product experience, rewards for shopping with us, and VIP support, all at prices you feel great about!
We are striving to give you more value than you could ever expect. We will continue to develop ways to get you even more involved in the business, whether it be launching the biggest sampling phase in history, or allowing you to invest in the business and becoming an owner alongside me and my co-founders!
We plan to develop new products, enhance our current products, open up retail stores, and give you more ways to enjoy and experience Tallow + Ash. This sounds like a lot, and it is. But, with the passion, energy and experience we have in our team, combined with your support and constant feedback, there’s no doubt in our minds that we won’t achieve it all together. Take a look at the list above, and by the end of 2024 we’ll be ticking them off.
If there’s anything you think we should add to the list, comment below and we’ll get to work!
18 comentarios
Penny Nelson
I would love to see baby products on the market. We all love to have a snuggle with a baby 👶 so why not take advantage of it & inspire mothers to be, mothers & of course the dinosaurs the grandparents who can be introduced to all of the gorgeous scents. Grannies love 🥰 a wee change
Shaeron
I think you should send a box of all products to Cole and Abbie. They have over 1 million followers on social media.
They do mystery box reveals, their family content and give reviews of products. Abbie loves cleaning and is a scentsy fan. She loves scents on her clothes so I think your products could be ideal and they could raise your following.
All the best wishes for 2024
Deborah Nolan
Hi, I have recieved my first ever order, the Christmas bundle, with Oud as the main scent, which I immediately loved the smell of.
However, both bottles say conditioner, although one is clear and one is opaque. I made a guess which was which but not sure I got it right as the clothes felt almost sticky I have dropped you an email but as yet not had a reply. I’m sure it’s been a busy start back to the year but would love to be able to get on with using my products. Look forward to hearing back from you soon 😀
Cass Churchill
I stumbled across you on Facebook a few months ago. I have to say I’m really impressed with your product. Not only does it clean but the sent is long lasting, Oud is a favourite of our family. I have only one slight criticism, your ring pull is almost impossible for me to remove and I just end up taking the whole plastic stopper out.
Good luck with you endeavours in 2024. I can’t wait to see where the year takes you.
James
I’d like to see a packaging exchange, such as reusable pouches to put in the rigid bottles and return via a prepaid envelope for you to use again.
As far as the products go, I love your formulas! I have sensitive skin, and your products clean well, smell amazing, and don’t irritate me at all.
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