Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1157 comments
Jacky Neill
Been using your products for 2 years and still love them just as much.
Family love coming to stay because the bed linen smells gorgeous.
Would love you to try lemon verbena, lime and basil, orange blossom those type of fragrances.
Glad your altering the cap opener do find it difficult to sometimes pull off.
Carry on doing what you’re doing. Your company is amazing.
Jess B
Salted Moss full suite, hair products (actual shampoo and conditioner), car sized fabric spray
I’d like more green fragrances! Fresh cut grass, bitter vetiver, something like Cabotine or OG Tendre Poison
Sarah
An app would be great, please, as I am not trusting of emails I receive anymore.
Maxine
I’ve written with this suggestion before (as a huge fan btw). Winter woollens need special care and I do use T&A conditioners on them. But. Moths sometimes Destry them. Autumn sees woollens emerge from the bottom of drawers musty, tired and if you’re unlucky – with tiny holes. I’d love to be able to store woollens knowing I’d treated them with beautifully fragranced conditioning agents that also help dissuade the dreaded moths. Of course we don’t want the awful moth ball smell – but if anyone can solve this it’s the T&A team.
Katie Jones
Only part of my order was delivered and I’ve emailed several times and not had a reply. I feel like you’ve literally scammed me. I would not recommend this company to anyone.
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