Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 comments
Debbie Oneal
I would love to receive my order.
Deb
The Santal that I ordered sent my washing machine into over drive!! Too many suds on the error message. I think the mixture or ingredients were a bit off. Never had this before with all the other shampoos + conditioners. The suds were colossal! Thankfully the machine eventually corrected it after sometime but it did leak onto the kitchen floor. 😲😱
Deb
Would love more seasonal scents, especially now as the nights are drawing in and cozy mode is setting in. Pumpkin spice, cinnamon buns, autumn leaves etc. comes to mind. Pine, spruce, Christmas tree scent for December, similar to the scent sticks that hang on the tree. That would be amazing 🤩
Marie Samy
Would it be possible maybe something for pets, we have normal, baby now need something for our pets
Julia Afford
Really disappointed. Bought Little Miracle. Used two capfuls of both the shampoo and conditioner – only standard loads not like I was over filling the washing machine. Fragrance barely lasted. Stains did not come out. Clothes feel slightly hardened.
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