Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 comments
Pixie
I’d love a autumn range pumpkin scent
Or maybe a winter scent…
Debbie Hosford
to not remove the pulley system to open the bottles. My last couple of deliveries have leaked due to this.
Nicole Igbenabor
I really love the scents that you have and that you also have refills, but once I finish one and want to try another, I also want the bottle to match. It would be great to be able to change up my style in future whilst reducing my waste!
So mu suggestion is a recycle scheme or like, a discount on a new bottle if you exchange your old one kind of thing, for people who like to switch things up
Paula Taylor
I have my bottles side on so would be good to see shampoo and conditioner written on the side
Claire
Would love to see some Jo malone inspired scents like pomegranate noir and maybe a spa inspired scent and scent bags to put in clothes draw and wardrobe to keep clothes smelling amazing
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