Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 comments
Timothy Smith
For me being able to buy the bottles on their own for if you accidentally damage one. This way you’re only buying what you need as I’d hate to see anything go to waste.
Also mini travel sized bottle for Laundry Shampoo, Conditioner and Fabric Spray. Ones that are Airport sized so you can take them on holiday with you and not get them confiscated, plus they are easier for holiday travelling.
Sue King
Can your product be used in high efficiency washing machines?
Danielle Love-Moore
Please make the refill pouches recyclable! Something similar to the ‘Suckies’ brand pouches would be great. I second the stain reversing power coming in a pouch will a tin for refills!
Lucy Brown
Hi. I totally missed out on the Self Love edition 😭 Any chance of doing another run, please? 🙏🏻🤗
Louise M
Would love if you did a honey scent or one that was similar to lush’s ’Honey I washed the kids’ spray.
Other product suggestions:
- Tumble dryer sheets
- Tumble dryer balls that have refillable scents (similar to what I use now such as ego egg)
- Scent beads to add to washing machine
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