Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1165 comments
Denise Lee
I would suggest following up to make sure items are shipped. Mine never shipped and I guess it’s lost. I did have to connect tallow and ash
Nico H
Myrrhy Christmas all year please!
Elizabeth Smith
I recieved an e mail from your courier Evri stating that my order had been delivered to me I don’t know where he has left it but it’s certainly not with me it said someone signed for it I am very upset with this & would like you to sort it out please
Pauline
Hey! Tumble drier sheets please as your smell goes if anything goes in the tumble drier and faster delivery times please 🙏
Lorraine
Your bottles drip when you are coming to the end to of product this is quite unpleasant !
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