After lots of testing, we're finally in production with our new lids, and they'll be on bottles before the New Year! We spent a little more time on them to make sure they were retrofit, so if you've got older bottles you can still use them!
First and most importantly... no more pull tabs! We originally added a pull tab to make sure the products didn't leak in transit, but you guys have let us know how hard it is for you to open, especially if you have long nails! Plus.. when we're in stores you'll be able to smell the scents from the bottle!Â
We've made it more airtight, so without the pull tab, you don't have to worry about any leaks when it's on its way to you.Â
These new lids are also way faster for us to produce as they are just one twist vs. pushing in the cap and then twisting, which means we'll be able to get your orders out quicker!Â
We'd love for a couple of you to test the new lids before they're officially out!
Comment below and we'll pick two people to get the new lids, plus some free laundry shampoo and conditioner on us!
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1068 comments
Rachael Hepworth
I love that you have listened to customer feedback and I would love the opportunity to test the new and improved lids 🥰
Sarah Goldsmith
Great news and so impressed that you guys not only listen to but also react to your customers comments. I’d love to try your new concept
Tina Thomas
The ring pull on the lid was my only dislike of these bottles 😀 other than that I love the different colours and the easy to store shape guys!
Can’t wait for the new design to be ready to share with us 🤗
I can honestly say that I have never known a company so concerned with customer satisfaction 🥰
Ann Scales
I just like the way you solve my problems before I even know it’s a problem. I have long nails and find it really difficult to get the seal lid off so I use cutlery to do it and just put up with it. Others however, have mentioned it and you’re putting it right! Fantastic!
Claire
Love that you listened , I opened a new bottle a couple of days
Ago – not to use as I had a different one on the go but to let a friend smell the amazing scent! Broke a nail which then took half the gel with it. Sad days indeed but on the plus side she immediately ordered some providing us both with a discount code through referral 🥳
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