It's been a wild first year! How do you think we did?

It's been a wild first year! How do you think we did?

Hey guys, it’s Ciara.

We are a community-driven brand, and you are at the heart of everything we do. Your feedback, support, and enthusiasm inspire us every day, and we are incredibly grateful for each and every one of you 🤗

We’d love to know what you think of the brand and products so far. What do you love and how can we improve! Thanks for being a part of the T+A journey with us, our first year has been crazy and we are only just getting started.

P.s Everyone who completes the survey will get a free sample! 😊

Click the link below to fill out the survey!

https://tallowash.typeform.com/year-one-survey 

433 comments

Silvia

Silvia

I think you have been doing really well love the scents, the only thing, I think you need checking is your customer service, this was only one time and I know things happen. I ordered Mid May and we are in the middle of July and still not received my order. First time ( I only realised it mid Jun as I had a death and a funeral) the CS said I would receive it the following week and nothing at all. Once again I had to complain because there was no follow up. Also I was told that it would get a new delivery and it would be expedited and I just saw the delivery message it is a 2 day delivery meaning it was not sent as a priority otherwise it would say next day. I love everything but was disappointed how I was treated.

Katherine  McCallum

Katherine McCallum

I am a recent joiner but I do recall seeing influencers using your products early on and being intrigued. The sample packs were inspired. Chance to use the product and see what fragrances work. So much better than the single use freebies you normally see. As my husband has very sensitive skin the non bio aspect is really good. Lots of comms from you which helps a customer to feel part of the journey and I feel we are helping to shape and influence future ideas. Loving the product and the aesthetics of the bottles are amazing. Thank you.

Helen Nunn

Helen Nunn

Does your products affect people who have certain skin conditions like exsma

Amy Robotham Brewster

Amy Robotham Brewster

The scents are stunning really make a difference to bedding!!

J Blade

J Blade

Thank you . Love the products

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