Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 comments
Ann Keeley
I love the idea of free samples of your range of perfumes
I am on a really tight budget and can’t afford to buy something I can’t,/won’t use (I am very particulate which perfumes I use.)
Yvette M
It will be fab if the fabric conditioner can be a bit thicker and stronger in fragrance, I feel I use twice as much softener than laundry soap. Iron liquid for steam irons will also work well xx
Claire Randall
• Keep Golden OUD in the range
• Bring back Bahama Vibes but with a stronger scent
• Drawer scents & scent boosters.
• Elixir samples
• Mini fabric sprays
• Improved nozzle for fabric sprays
• Offer discount codes or free delivery. £60 is alot of money to spend on laundry to get free delivery.
• Use a different delivery service to Evri. The box turns up smashed and bottles are leaking. The driver says the bottles were all over the warehouse floor. Evri is really not suitable for a luxury brand.
Lindsay Matheson
Santal is my favourite so far, I think fabric spray with this scent would be amazing. Reed diffusers in Santal, Oud or Aurora would be amazing. I use aurora as a fabric spray in the car it is so nice. 🩷
Lauren Miles
I would really like to see travel sized fabric sprays for on holidays or weekends away!
And an option to pick your own samples in a bundle as there are a few I’d like to try but without wasting the other fragrance samples I don’t like…
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