Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1160 comments
Hilary Heywood
Scented tumble dryer sheets would be amazing. Other new products which would be great to match the laundry fragrances would be hand wash and hand creams. Sachets impregnated with fragrance to hang in the wardrobe, place in drawers to fragrance clothing would also be fab!
Joanna Kellie
Dryer sheets would be great, also an app would be good too
The new caps are so much better!!
Alison Haveman
I would love to see a discount for being able to select a certain number of samples myself, rather than prepackaged sample scents chosen for me. There were a couple I didn’t like at all, but a couple I loved. How about some fall-themed scents? Such as pumpkin spice, apple cinnamon. Maybe also send out a scratch-and-sniff card with first-time orders or if we choose it at checkout for us picky people?
Kayla C
Love all what I have purchased but ! Would really like more intense notes perfume as bottle smells lush but then laundry has then just a hint of the smell
Extra drops 😃
Monty Osmond
Please bring back Enigma!! Love your products, but it’s my favourite fragrance by a long way.
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