Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1159 comments
Moira
Definitely an app!
I find I use more shampoo than conditioner- maybe a bigger shampoo bottle as an option.
Hannah
Please please bring back Bahama Vibes, or a coconut based scent? I’ve tried the rest of the range, including Summer Fling, and whilst they’re lovely there’s nothing similar to the fresh coconut scent of Bahama Vibes 😭
Samantha Dye
I’ve noticed that my fabric perfume bottle leaks slightly during use, so an improved spray would be great.
Sharlene Nichols
Plug in diffusers
The sprays available in all the fragrances
Emmi Treadwell
Would love to see you introduce a “Build Your Own Box” feature for the Box of Everything and Refill of Everything. This would allow customers to select their preferred mix—doubling up on high-use favourites and removing items they don’t need.
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