Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1159 comments
Sandra Barnes
Love the bottles but scent is not strong enough, I tried another brand and like the strength better if you make it stronger I would try you again
Helen
Spray liquid stain remover.
Zoe Moseley
For me, I’ve been with you for a few years now and I’ve seen fragrances come and go. Could you not keep dropping the past fragrances in for us to embrace. Celestial, self love, bahama vibes
Nikki
I love the interaction you have with your customers. I certainly buy into your products more because of this. I would love to be able to buy single refills of any scent and any combination of shampoo or conditioner. Also, to have a greater sample range to test out all the different fragrances would be helpful before you commit to big bottles. I don’t like all the limited editions – I’d rather have a full range all of the time so I’m not disappointed if I find my new favourite fragrance. ❤️
Liz Stevens
A modern take on an aquatic fragrance please! There are many masculine / heavier scents which are lovely, but a fresh not sweet fragrance would be a great addition! 🤍
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