Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 comments
CB
Can you put more laundry shampoo and conditioner in the bottle ?
Tee
I use fabric perfumes on my bedding and cushions, and they smell amazing. However, they often leave marks, which I suspect might be caused by the nozzle I’m not entirely sure. The water droplets seem to sit on the fabric and create visible spots, which isn’t a great look. I spray from a distance, and I’ve used other fabric sprays that don’t leave these marks, so it could be an issue with this bottle’s nozzle. Then again, it might just be the formula just a thought.
Leah
Please keep both new fragrances – love both golden oud and santal. Also agree the mists can leave drops on clean clothes and have leaked. Refills for the sprays too? Also would like to add things to subscriptions rather than ordering separately
Avril Clarkson
Hi there, absolutely love the scents. But would love to see a lavender combination based one, it could be a bedding/ good nights sleep marketing one
Also have 2 laundry perfumes. My daughter gifted one to me and I bought one myself. I love them but the bottles/sprays are very’drippy’ on both. Sometimes the perfume can leave liquid spots on certain fabrics so have to be re laundered .
Sam
Hi Ciara, Firstly – thanks for asking for the feedback! Not many businesses do! Congratulations also on the much improved ring pulls. I have 3 suggestions, the first is in relation to the fabric cleansing perfume nozzle. – My bug bear is that it gives a powerful hit of product – one strong stream which can leave a wet mark on the bedding, whereas I would prefer a soft mist. if you want an example to test – try a frebreze! Second suggestion – I hate all the plastic and would really like to be able to buy a refill pack that uses less plastic / doesn’t require a full product replacement. Anyway – good luck and hope it helps.
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