Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 comments
RAJ KAPUR
Your delivery service is appalling you Muppets
Susan Taylor
Hi, love all your products but I have one niggle. The box the high maintenance stain remover comes in. The packaging isn’t user friendly. You have to pick up from the bottom as lid comes off, which when in a hurry can’t just grab it as the bottom falls away.
Keep doing what you are doing. Love to see what comes next x
Jasmine Warriner
Would love to see some more perfume inspired scents, and having some themes/ collections would be really cool eg Elements. Car scents and laundry beads would also be amazing! Absolutely love the products , they are fab! Trying out the new Santal fragrance which is on its way!
Alison S
I appreciate you are looking into shipping times, I have found the last few months very slow. I live in the Channel Islands and wonder if that delays the item being sent out. I will say once dispatched the items arrive quickly.
I would love to see car air fresheners I hate those artificial ones, something that’s safe for my dog and I to enjoy on our travels. A range of candles / hand soaps/ washing up liquids would also be a lovely addition to your gorgeous range.
JACQUELINE
Not sure if this would be possible but would love to see in wash scent booster beads that you put into the washing machine drum to enhance the scents even more.
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