The last two weeks have been an absolute roller coaster… 😅
We had the most incredible product launch ever, the Fabric Cleansing Perfume! 🥳 It’s been years in the making, so we’re so happy it’s finally ready for you. The launch was amazing, and we put on extra shifts to pick and pack everyone’s orders as fast as we could to make sure you had the best experience possible. 💜
We shipped everyone’s orders from the launch rapidly! But then… just a few days later, we started getting these messages 🥲
We hate that this was a first experience for some of you guys! Every bottle of Fabric Cleansing Perfume is hand-filled, and the triggers are fitted by hand too. So sometimes, they just weren’t fitted tight enough!
But we’ve now added another seal that makes it extra secure for you! An amazing UK company was able to supply these and the machine within a day, so we drove over 400 miles to collect them and ensure each one arrives perfect every time!
Thank you to everyone who ordered and supported the launch! Your the very first people to ever have this product so your early feedback has been incredible. 🥰
28 comments
Shirley Salter
Hi. Do you supply or can we buy perfume strips, like you get at perfume counters, to smell different fragrances before buying? Thank you
Nicola Barnfield
I just wanted to say how brilliant the sprays actually are. Make your clothes (&home smell amazing) you are one of the few companies to own the issue, resolve it & tell us about it – that is what makes you different! Keep up the great work, & yes at times there will be bumps in the road but keep doing what you are doing!
Margot
I thought it was the Christmas samples that had leaked, but then realised that it was the spray bottles.
I have "date night " sprayed on my pillow, my fleeces, etc. Gorgeous 😍
Julie Sledge-Fox
Hi, I thought it was just my shipment and replacement. The Evri driver will be pleased. It leaked all over his other deliveries.
Karen Lanchester fizer
I had a leak but has been resolved !thank you
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