Tallow+Ash Goals for 2025
2024 was just the beginning. We are only getting started. There’s been so much learned in just 12 months. In 2025, we take all those learnings you’ve shared with us, and all our future visions, to continue building a business that changes an entire industry! At the core of this is our commitment to deliver above and beyond for the people who use our products.
First on our list is world-class customer service. We want to serve the people who use our products better than anyone else can. This covers everything from being constantly stocked, rapid responses, flawless product experiences, rewards for shopping with us, and VIP support, all at prices you feel great about!
We are striving to provide you with more value than you could ever expect. We will continue to create new ways to get you even more involved in the business, whether it’s launching the biggest sampling phase in history or allowing you to invest in the business and become an owner alongside me and my co-founders!
We plan to develop new products, enhance our current products, open up retail stores, and give you more ways to enjoy and experience Tallow + Ash. This sounds like a lot, and it is. But, with the passion, energy, and experience we have in our team—combined with your support and constant feedback—there’s no doubt in our minds that we won’t achieve it all together. Take a look at the list above, and by the end of 2025, we’ll be ticking them off.
If there’s anything you think we should add to the list, comment on our blog post and we’ll get to work!
106 comments
Helen
Firstly would you please consider bringing back Summer Fling? That and Bahama Vibes are the only 2 I love the smell of (I even purchased a sample pack)
Secondly it would be appreciated if you would respond to emails that are sent to you. You send enough out to people so replying to just one surely shouldn’t be that difficult.
Rhoda MacPherson
I’d love for you to have a policy that if you make something you leave the option open to add it to your core line. The Enigma shampoo and conditioner is the best masculine smell (and the scent stays!) I use it for my husband and four boys and use my dwindling stock of Fresh Pistachio for me. I feel sad to think these will be forever gone. I love them far more than everything else (even Oud). Please please add them to your core line, even in small batches or short runs 🙏🏻
Claire Bloomfield
Your marketing team do an amazing job, a really unique concept which I love! I think you are missing a trick with a campaign dedicated to promoting the products to parents & people with sensitive skin. I read comment after comment on mum groups looking for a laundry products as their little one has eczema. I’ve tried all sorts for my baby & T&A is the only one that delivers on its values & doesn’t cause any irritation to his delicate skin. Even a product with ‘baby’ in the name & a lighter baby powder fragrance would be a hit 😊
Patricia Rafferty
2nd comment
Would love a coco mademoiselle fragrance 😊
Laura Alexander
I love your products so much- honestly I have a double lined shelf at present… I would love to see Enigma become a permanent fixture in your stock- were the notes ever released?
Couple of things I would like to see improve are the speed of dispatch and the answers to difficulties. Throughout this year I have raved about how amazing your products are to friends and family and I was recently really disappointed that a family member had emailed to share their experience of receiving a laundry perfume that had leaked, to be sent a voucher for 30% off their next purchase. I feel that this should have been replaced as they are expensive and in times like this people are indulging in products like laundry perfume- these are not essentials and if they are not getting value for money they will not re-purchase.
I hope to find you in supermarkets soon 🤞🏻❤️ here is to another year of beautiful smelling laundry 🤩
Leave a comment
This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.