Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
765 comments
Elaine Hinson
We had a new cinema open in Stafford in 2018 but I’ve never been as for the 2 of us it’s far too expensive, so I’d love a ticket to go see a movie! I’d take my hubby on a date night and smelling of date night as that’s my fave fragrance!
Rachel McAvilley
I’d love an Amazon gift card as I’m a teacher starting a new job in September and would love to get some new stationary and rewards for the kids! Lost track of how many deliveries I’ve had but date night is my fav scent! 😍
Jane Preece
Any of your products (even two sachets) so I could give them to my Mum age 97 whose wash day in Abbeyfield House Brecon is a Monday. Imagine the envy of her 11 elderly but feisty independent companions when her washing smells divine.
Amanda Barrett
Such a lovely idea. I’m sure whoever the lucky winner is would love Tallow & Ash freebies 💜
Alison Lewis
You know what. A few of your samples would be lovely so I can try for free before I buy. I absolutely love love love your shampoo and conditioners. My clothes and bedding have never been so delicious 😋
Leave a comment
This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.