New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

765 comments

Clarissa

Clarissa

I broke my back and coccyx two years ago and recovery has been slow so I’ve been stuck in the house for about two years! Nice smelling laundry somehow has become important to me. In the winter the clothes have been on the radiator and the whole house has smelled great. But in the summer my carer has put the clothes on the clothesline outside so that smell has gone. How about partnering with a plug in smell such as 3volution like febreeze does

Gosia

Gosia

1h massage or shellac manicure 🥹

Jacquie Hart

Jacquie Hart

I’d love a book token x

Chloe Brown

Chloe Brown

This is a really lovely and unique idea. I’d be thrilled to be chosen! If I were lucky enough to be chosen, I’d love a subscription to some tallow & ash products or just a coffee voucher honestly !

Lisa Phillips

Lisa Phillips

I would love some book tokens so I can buy a book to read in my lovely clean bed 😊

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