Hey guys, Ciara here! I’m one of the founders of T+A 🥰
Over the past few months, we’ve been busy bringing you new products like Santal, Golden Oud and Little Miracle, re-modelling the lid to make it easier for you to open, upgrading our shipping times, adding more customer service staff, and tightening up our operations, all for one goal: Being able to give you, the people who use our products, the best service and experience possible.
We are working our hardest behind the scenes, but we'd love your opinion, and an entry into the suggestions box.
What could we do more?
It could be a new fragrance we don't have, an app to make managing subscriptions easier, tweak to current products, or any other way we can improve like our customer service, website, policies, or packaging - to make your T+A experience easier, more enjoyable, or more special.
Every idea, big or small, helps us shape T+A as we grow. Absolutely loads of your past suggestions have already become changes you can see and feel, and we want to keep building an amazing brand together!
Thank you for sharing your feedback and for being such an important part of this journey with us. 💜
We've got the most exciting few months ahead!
Best wishes,
Ciara
Co-founder
1156 comments
Richard McLoughlin
Two things for me(if you do one you won’t need to do 2.
1. Get it in more stores. That way it makes it easier to access and have a crafty wife before buy.
2. Offer one new addition as a sample pack with each order or subscription renewal, either as freebies.
33. And of course, making it more affordable is always welcome.
4 m. Offer the sanitizer sprays as a sample as well. The intensity of scent is very different from the detergent and fabric softener. Would Duvet Day but would love to try Santal and Summer Fling at minimal financial risk
5. Don’t be afraid to consider masculine scents. Real men do the laundry too.
Caz
Please make it more affordable
Adam Thomson
Id love like a car air freshener. I know you do the spray cab you reccomed it for the car too. Bud id love like proper air fresheners that you can put in the tins or hang by your mirror
Maalee perry
Have the option of buying the fabric spray bottles with or without the spray nozzle.
Lesley
Please add your sprays to the range you sell in Tesco. I can’t always afford the shipping fees
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