Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
765 comments
Michele
Just a simple day to put my feet up,and feel totally refreshed and relaxed.
having a spinal cord stimulator fitted does take its toll, but you just have to keep going.
Neveen Youssef
Great idea 🤍any of your products will make me happy. I received my first order in US. Customer for life 💐
Rawan Abujoub
Love this initiative! I’d love if you could donate to Palestine on my behalf x
Catherine Sim
A beauty bay voucher or a voucher to get lunch I really don’t mind. 😍🥰
Debbi
I was using another well known brand and although I loved their products, their customer service left a lot to be desired. I’m old school and still believe in good customer service, so I searched and found Tallow and Ash. Your products are amazing, but just as importantly, so is your customer service.
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